Vacant job

Are you someone who likes to take action immediately, keep things organized, and get things done — and do you thrive when no two days are exactly the same?

Then this might be the role you are looking for.

We are Ordine — a fast-growing tech company that develops smart cash register systems and digital solutions for restaurants. We make it easier for restaurants to process payments, work smoothly, and provide their guests with a better experience.

We are now looking for a Business Operations Coordinator — someone who keeps everyday operations together, takes initiative, solves problems, and ensures that everything flows smoothly both internally and externally.

This is a role for you who likes structure and responsibility — but also appreciates variety and new challenges.

Your Role

As a Business Operations Coordinator, you will become a hub in the organization and an important part of the team. The role combines administration, coordination, customer contact, and project-like tasks — making the work both varied and meaningful.

You will, among other things:

• Handle support cases and provide customers with a smooth experience
• Plan deliveries, orders, and keep track of inventory
• Manage onboarding processes and administrative flows
• Assist with internal activities, merchandise, and office projects
• Be on-site with customers when needed (installations, support, or follow-ups)
• Read situations and solve problems before they become problems
• Be an operational support to the CEO and the team in everyday tasks
• Manage updates in our systems
• Ensure that things do not fall through the cracks — but get done

Sometimes the role is practical. Sometimes administrative. Sometimes it’s about solving problems that no one has seen — yet.

And that’s what makes the role fun.

Who are you?

You are probably someone who:

• Gets things done even without instructions
• Is structured and detail-oriented
• Thrives on variety and a fast pace
• Is social, service-minded, and confident in communication
• Has energy, takes initiative, and enjoys responsibility
• Dares to take charge — but does so with humility and a solution-focused mindset

This is not a role for someone who wants to wait for tasks or hide in a corner — but for you who enjoys when people trust you, and you deliver.

Requirements

• Experience working with digital systems (e.g., Office/Google Workspace, CRM, support systems)
• Good communication skills in both spoken and written Swedish
• Ability to work systematically and manage multiple tasks simultaneously

Meritorious (but not required)

• Experience in administration, coordination, customer service, or a similar role
• Experience in customer support, onboarding, or technical assistance
• Experience from SaaS, the restaurant industry, or startup environments
• Driving license (B)
• Experience creating simple graphic materials (e.g., in Canva, presentation materials, or flyers)

Why you will thrive

• You will have a role where you make a difference every day
• You will become an important part of the team, not “just another number”
• You will work closely with decision-making and can influence a lot
• You will grow in line with the company — both in responsibility and role
• You will have freedom with responsibility and room to develop

We have a fast pace, an open atmosphere, and a lot of laughter.

This is what we offer

• A role with variety, development, and significant personal responsibility
• A workplace where ideas are welcome and decisions are made quickly
• The opportunity to shape structure and working methods in a growing company
• A team that is unpretentious, engaged, and fun to work with
• A central office in Gothenburg with a view of Ullevi, close to public transport.
• High wellness allowance, modern tools, good equipment — and really good coffee ☕

How to apply

Applications are made via the form.

You don’t need to write a long application — but we want to hear your own voice.

Start your personal letter with the sentence:

“I believe that I would both fit and thrive in this role because…”

Note: Obviously AI-generated texts or mass mailings will be filtered out.

We are looking for people who have read this and are genuinely curious about the role.

We conduct interviews on an ongoing basis — the position may be filled before the ad is taken down.

Does this sound like you?

Submit your application — we look forward to reading it.